Shipping & Returns
Shipping Policy
Shipping & Fulfillment
Please allow 2-3 business weeks for domestic shipping & fulfillment. We ship orders through third party carriers such as USPS, FEDEX & UPS. To ensure your package arrives in the advertised time, please make sure your address is entered correctly and includes all required and relevant information. Correct street numbers, abbreviations, buildings, and apartment numbers is very critical for ensuring timely deliveries. Platinum Prodigy and its subsidiaries are not responsible for lost, stolen, incorrect address, or misplaced packages. Once a package has left our HQ, and in the hands of the carrier we have no control over the package. Please reach out to the applicable carrier listed in your email/text confirmation for further assistance.
Return & Exchange Policy
​All orders are final. We do not accept refunds, most orders are preorders and everything is handmade to order. Size charts are listed to ensure that you receive your correct size
​